Privacy Policy

Kyoritsu Seiyaku Privacy Policy

Kyoritsu Seiyaku Corporation (the “Company”) has established the following Privacy Policy (the “Policy”) regarding the handling of personal information of all individuals related to the Company (collectively, the “Parties”), including the Company’s customers, business partners (including their contact persons), job applicants, and employees, in order to appropriately protect such information in accordance with the Act on the Protection of Personal Information (Act No. 57 of 2003, the “Personal Information Protection Act”) and other related laws and regulations (collectively, the “Laws”).

1. Definitions

In this Policy, the term “personal information” is defined as per Article 2, Paragraph 1, of the Personal Information Protection Act. The term “personal data” refers to the definition provided in Article 16, Paragraph 3, while “retained personal data” is defined in Article 16, Paragraph 4, of the same Act.

2. Acquisition of Personal Information

The Company acquires personal information through appropriate methods after clarifying the purpose of use and only when it is provided voluntarily by the Parties.

3. Use of Personal Information

The Company uses personal information only within the scope necessary to achieve the purposes of use listed below, except in cases where the Parties have provided consent or as required by the Laws. Personal information is not to be used for purposes other than those stated below.

List of Purposes for the Use of Personal Information

A: Personal Information Related to Business Partners and Others
Business Partners and Others
(1) Veterinary professionals (such as veterinarians and staff of veterinary hospitals)
(2) Livestock and fisheries personnel
(3) Manufacturers, vendors, subcontractors, and university officials related to products, raw materials, and goods

・Collection and provision of information, as well as product recalls in the event of an accident
・Collection of information regarding the quality, effectiveness, safety, and proper use of veterinary medicines and other products
・Collection and provision of academic information related to veterinary medicine
・Provision of information on conferences, seminars, and the information website operated by the Company
・Collection, analysis, and processing of marketing information, as well as its provision in a form that does not identify individuals
・Requests for clinical trials and post-marketing surveys
・Requests for lectures, writing, and interviews
・Provision of information regarding animal-related products and services
・Distribution of useful information and newsletters related to animals, as well as conducting animal-related surveys
・Responses and answers to comments and questions
・Various communications, requests, settlements, and product/mail deliveries related to business transactions
・Fulfillment of contracts (including payment collection) and provision of after-sales services
・Greetings for celebrations, condolences, seasonal salutations, and similar occasions
・Internal and external public relations activities in a form that does not identify individuals

B: Personal Information Related to the Ministry of Agriculture, Forestry and Fisheries and Other Public Institutions
・Applications for various permits, and implementation of clinical trials and post-marketing surveys
・Collection and provision of information, as well as product recalls in the event of an accident
・Collection of information regarding the quality, effectiveness, safety, and proper use of veterinary medicines and other products
・Requests for lectures, writing, and interviews
・Provision of information on conferences, seminars, and the information website operated by the Company
・Various communications, requests, settlements, and product/mail deliveries
・Greetings for celebrations, condolences, seasonal salutations, and similar occasions

C: Personal Information Related to Pet Owners Such as Dog and Cat Owners
・Collection and provision of information, as well as product recalls in the event of an accident
・Collection of information regarding the quality, effectiveness, safety, and proper use of veterinary medicines and other products
・Provision of information on seminars and the information website operated by the Company
・Collection, analysis, and processing of marketing information, as well as its provision in a form that does not identify individuals
・Provision of information regarding animal-related products and services
・Distribution of useful information and newsletters related to animals, as well as conducting animal-related surveys
・Responses and answers to comments and questions
・Various communications, requests, settlements, and product/mail deliveries related to business transactions
・Fulfillment of contracts (including payment collection) and provision of after-sales services
・Internal and external public relations activities in a form that does not identify individuals
・Execution of proxy services for microchip registration
・Collection of information on rescued cats and dogs and facilitating their adoption to new families

D: Personal Information of Individuals Registered on or Using Our Website and Application Software
・Provision of information on conferences, seminars, and the information website operated by the Company
・Collection, analysis, and processing of marketing information, as well as its provision in a form that does not identify individuals
・Provision of information regarding animal-related products and services
・Distribution of useful information and newsletters related to animals, as well as conducting animal-related surveys.
・Responses and answers to comments and questions
・Various communications, requests, settlements, and product/mail deliveries related to business transactions
・Fulfillment of contracts (including payment collection) and provision of after-sales services
・Internal and external public relations activities in a form that does not identify individuals
・Registration and identity verification for our website and application software, and notifications about revisions to their terms
・Operation of contests utilizing photos of cats and dogs, various communications, and deliveries of products

E: Personal Information Related to Applicants in Recruitment and Hiring Activities
・Internal and external public relations activities in a form that does not identify individuals
・Document screening, interviews, hiring, onboarding procedures, and correspondence related to recruitment

F: Personal Information Related to Shareholders
・Management of shareholder information in accordance with various laws and regulations
・Preparation of payment statements for dividends and surplus distributions
・Use in exercising the rights and duties of shareholders
・Implementation of various measures to facilitate the relationship between shareholders and the Company

G: Personal Information Related to Officers and Employees
・Internal and external public relations activities in a form that does not identify individuals
・Preparation of identification documents and registration materials for directors
・Attendance management, processing of salary, bonuses, and expense reimbursement, benefits, social insurance procedures, performance evaluations, health management, and safety confirmation
・Operation and analysis of websites for internal use
・Other circumstances necessary for the execution of the Company’s business

4. Joint Use of Personal Data

The Company may use personal data jointly with the Company's affiliates as follows:

(1) Items of personal information to be jointly used
• Name
• Email address
• Address
• Telephone number
• Other personal information provided by the Parties to the Company

(2) Joint users
• Kyoritsu Holdings Corporation
• CLOS Corporation
• Japan Microchip Network Corporation
• Sun Ibis Corporation
• Kyushu Mitaka Corporation
(3) Purpose of use by joint users

Same as the purposes listed in Section 3 above.

(4) Name, address, and representative of the party responsible for managing personal information
Name: Kyoritsu Seiyaku Corporation
Address: 1-6-5 Kudanminami, Chiyoda-ku, Tokyo
Representative: Takaaki Takai

5. Security Measures

The Company implements the necessary and appropriate security measures to prevent the leakage, loss, or damage of personal data and makes corrections as needed.

6. Outsourcing of Personal Data Handling

The Company outsources the handling of acquired personal data to external parties when necessary to achieve the purposes of use outlined in Section 3 above. In such cases, the Company selects suitable contractors and ensures they are appropriately supervised as required.

7. Provision of Personal Data to Third Parties

The Company does not provide personal data to third parties without the consent of the Parties, except as permitted by the Laws.

8. Inquiries and Requests Regarding Retained Personal Data

If the Parties make a request regarding retained personal data for the notification of the purpose of use, disclosure, correction, addition, deletion, suspension of use, erasure, suspension of provision to third parties, or disclosure of records of third-party provision, the Company responds appropriately in accordance with the Laws. For any opinions or inquiries regarding the handling of personal information, including retained personal data, please contact us at the email address for the personal information disclosure request desk listed below.

9. Name, Address, and Representative of Businesses Handling Personal Information

The name, address, and representative of businesses handling personal information are as follows:
Name: Kyoritsu Seiyaku Corporation
Address: 1-6-5 Kudanminami, Chiyoda-ku, Tokyo
Representative: Takaaki Takai

Established on April 1, 2015
Revised on August 23, 2021
Revised on July 28, 2023
Revised on February 3, 2024
Kyoritsu Seiyaku Corporation